There is a random news story out of El Paso, this time with APX Alarm. El Paso seems to be the epicenter of random news stories with door-to-door home security companies. At the end of June 2008, a sales rep for Icon Home Security had a temper tantrum with the news station. This time, an APX Alarm technician left behind a binder with loads of personal information inside. Things such as address, names, numbers and alarm codes. I am sure you can imagine what would happen if that fell into the wrong hands.
Well, the news station got wind of the news and decided to air the story. APX, as usual, had a different story to tell. They always have a different story to tell.
This just confirms what I had already spoken about with the security of the home security companies. There is a lot of personal information shared with security companies. Social Security numbers, credit card numbers, alarm security codes, etc. Those things need to be taken seriously. I am sure they are, but not 100% of the time. There could be improvement.
The information that salespeople and technicians have in their binders usually has all of those important identification information. They are left in cars, apartments and offices during the summer. Hopefully no problems arise out of this. But it is interesting to know things like this.
If I were a customer thinking about which security company to go with, I would want to know how they do things, good or bad.
Thursday, August 7, 2008
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